FlowVac Terms and Conditions
Last Updated: 28/01/2026
These Terms and Conditions apply to all services provided by FlowVac – Gutter Cleaning Specialists (“we”, “us”, “our”).
By using our services, you agree to these terms.
1. Services
We provide gutter cleaning and related exterior maintenance services.
Service scope is based on the agreed quote and inspection.
2. Quotes and Pricing
Quotes are based on visible conditions at the time
Hidden issues may result in revised pricing
Quotes are valid for 30 days unless stated otherwise
All prices include GST unless stated
3. Bookings and Cancellations
Bookings are subject to availability
Cancellations within 24 hours may incur a fee
Weather may affect scheduling
4. Access and Safety
You agree to provide:
Safe access to the property
Clear work areas
Disclosure of hazards
We may refuse service if conditions are unsafe.
5. Payment Terms
Payment is due upon completion unless agreed otherwise
Late payments may incur fees
Unpaid invoices may be referred for recovery
6. Property Damage
We take care when performing services.
We are not responsible for:
Pre-existing damage
Fragile or deteriorated materials
Hidden defects
Any concerns must be reported within 48 hours.
7. Liability
To the maximum extent permitted by law:
We are not liable for indirect or consequential loss
Our liability is limited to the cost of the service provided
8. Warranties
We comply with Australian Consumer Law.
You are entitled to statutory guarantees that cannot be excluded.
9. Communication
By engaging our services, you agree to receive:
SMS
Phone calls
Related to your service and account.
You may opt out of marketing messages at any time.
10. Governing Law
These terms are governed by the laws of Victoria, Australia, including the Australian Consumer Law.
11. Changes to Terms
We may update these terms at any time. The latest version applies.
12. Contact Details
FlowVac – Gutter Cleaning Specialists
ABN: 84 161 691 970
Email: [email protected]
Phone: 0468 059 039